LUXURY HOTEL COACHING
Transform your employee experience and performance
Your people are your guest experience.
Is employee experience at the heart of your hotel eco-system?
How strong are communication and relationships throughout the whole system?
How high is the wellbeing of your people?
Hotel operations take up a lot of time and energy, and these questions are often not given the attention they require making old habits persist.
To make sustainable change easier, I take clients through a structured process we co-create, starting with the steps they are ready to make and accompanying them on the journey to achieving their transformation goals.
This could start at team level, for example with a front office team that lacks synergy, grace and positive energy.
Or, it could be a top down, whole system change that begins with the general manager's new vision, mission and purpose.
My partenship with hotels is borne out of the synergy I have experienced with clients in the sector, the exciting results they have reported, and my love of hotels and hospitality.
Build an employee experience that attracts, develops and helps people thrive
mental and physical fitness
inclusivity and belonging
relationships and teamwork
Develop your performance through communication intelligence
turn conflict into connection
listen to learn
tell compelling stories
make an impact, engage and motivate
delegate with ease and grace