PROGRAMMES

LANGUAGE

Communication strategies and tools

• Learn to give confident  presentations, negotiate, build relationships and have tough conversations in your international environment.

 

• Learn new communication strategies while staying authentic. Learn to play to your strengths, recognise your unhelpful habits and try out new approaches to increase your impact.

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• Learn new skills to influence and persuade, turn conflict into connection, and build intercommunication – collaboration that connects people across departments and brings better understanding between head office and local offices, and develop external relationships.

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Vocabulary and phrasing

• Improve your English speaking and listening skills.

 

• Correct your mistakes and be more precise and professional.

 

• Expand your vocabulary beyond basic terms to express nuances and add depth to your communication. This  will avoid misunderstandings and you will feel and inspire more confidence.

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Grammar and syntax

• Speak and write clearly and accurately so that people understand you easily.

 

• Develop flexibility and creative expression to enhance your message and professional credibility.

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Pronunciation

• Master clear diction, soften your accent, use intonation to add clarity and emotional impact to your message.

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CULTURE

Diverse perspectives

• Uncover your cultural blindspots and learn about the different cultures and communication patterns of the people you interact with to avoid misunderstandings and build bridges.

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Nonverbal communication

• Understand how to interpret and use body language, facial expressions, and other nonverbal cues.

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Communication style

• Be aware of your style and adjust your approach to different cultural contexts and communication norms to connect more easily.

 

 

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EMOTIONAL INTELLIGENCE

Self-awareness 

• Gain insights into your mind (thoughts and beliefs) , body (sensations) and emotions, and the impact these have on you and other people.

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• Learn ways to become more at ease, aligned, and speak confidently.

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Empathy

• Develop the ability to understand and respond to others without judgment to build relationships, even when you don't click.

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Active listening

• Pay attention to verbal and nonverbal cues to fully grasp the meaning of what's being said.

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Emotional regulation

• Manage your emotions under stress to avoid reacting impulsively. Keeping calm and positive improves the clarity and effectiveness of your communication, decision making and the quality of your actions.

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Mindfulness

• Cultivate a state of presence. Focus on the present moment so that you can think more clearly and creatively and see different perspectives, options and outcomes.