CAROLYN PHILLIPS COACHING
I WORK WITH
International managers
who want to lead change with purpose, and build high-performance teams in a workplace where people thrive.
Emerging talent and teams
who need new skills and strategies, wellness and resilience.
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I partner with clients to challenge, support and nurture growth in the areas of
COMMUNICATION AND LEADERSHIP.

COMMUNICATION
Confidence
Language and cultural barriers
Compelling storytelling
Courageous conversations
The politics of communication
Listening, giving and receiving feedback
Virtual and face-to-face
Meetings, negotiations, presentations
Emails and reports
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LEADERSHIP
Impact and influence
Presence and gravitas
Line management – defining ownership and delegating
Driving high performing teams
Vision, mission, strategy
Creativity and innovation
Building resilience and wellbeing
Motivating, inspiring, developing your team
Driving inclusivity and leveraging diversity
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ABOUT ME
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I've been blown away by the positive transformations in my clients.
My motivation comes from seeing my clients succeed, develop and flourish well beyond their initial expectations. It's thrilling to see the ripple effect this also has on the people around them.
Training business professionals for the last 35 years, across industries and sectors, my focus has been on business communication skills, languages and culture.
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Bilingual and growing up in an Anglo-Italian family I have always been immersed and fascinated by different languages and communication styles, and the power they have to transform our lives, for better and for worse. One conversation can make all the difference.
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I have lived and worked in Italy, Japan and Thailand, am now based in Oxford UK and working in Italy again.
I still enjoy connecting with people from different cultures and backgrounds every day and travel as much as I can.
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In 2014 I became a certified ILM coach (Institute of Leadership and Management) and have been practising ever since. As a member of the European Mentoring and Coaching Council, I abide by their code of ethics. EMCC Code of Ethics​​
More recently I've been studying the science of wellbeing, creativity, dance and systemic constellations.
I love travelling, the outdoors, meditation practices, and anything to do with self-development and the arts.
I started running two years ago (with the help of a brilliant coach), and enjoyed the thrill of wild swimming last year.
As your coach, it would be a privilege for me to accompany you on part of your life's expansion, whatever you might be looking for. I know you can do it!
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“With realization of one's own potential and self-confidence in one's ability, one can build a better world”
Tha Dalai Lama
PROGRAMMES
The coaching work is founded on the 3 pillars of
VISION – ACTION – REFLECTION
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VISION
Sketch out your vision, needs, gaps and visualise the best possible outcomes
See opportunities and barriers
Development exercises
ACTION
Define goals, success measures and a step-by-step action plan
Take steps to reach your goals
Development exercises
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REFLECTION
Develop radical awareness, uncover new opportunities and barriers
Nurture autonomy and confidence
Development exercises
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BREAKTHROUGH
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6-month customised one-to-one or group personal development programme to get the results you're looking for. Develop skills, improve life balance or personal management, release potential.
Make and embed significant and sustainable changes while cultivating a growth mindset.
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ENGLISH CONFIDENCE BOOSTER
2 one-to-one sessions
for non-native speakers who worry about making mistakes, or not being professional in English.
Get an expert assessment of your strengths and weaknesses and tips to boost your confidence and performance.
Option to add on training sessions as needed.
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PREMIUM ENGLISH PERFORMANCE
3-month one-to-one or group programme
for non-native speakers of English. You may be moving into an international role or working in a multi-cultural team and need to make more of an impact,
build confidence, effective communication skills, or cultural and language competence.
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ENGAGEMENT AND FLOURISHING
6 – 12 month programme
for SME management teams and key talent to drive culture change, focussing on strengthening engagement and flourishing throughout the organisation.
One-to-one, team coaching, workshops and masterclasses.
French and Italian spoken.
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Contact me to discuss your needs and I'll email you a proposal.
WHERE
I am based in Oxford UK and deliver the sessions 3 ways. You can combine these to suit you.

FACE TO FACE
Very focussed
Meet at your workplace, home or somewhere else comfortable, convenient and private.
I frequently work in Italy and France and would be happy to travel to clients in other parts of Europe.

WALKING
Extra benefits
Harness the restorative powers of nature with walking coaching sessions at your own pace.Â
Walk in woods, beautiful gardens and along rivers in Oxfordshire.

VIDEO OR AUDIO
Anywhere
Choose between audio or video calls – or integrate with face-to-face programme. Recommended to develop virtual presence and communication skills.
Save time and travel.
TESTIMONIALS
Clients are very happy to provide kind words about my coaching, but some prefer to remain anonymous. This is understandable given the confidential nature of coaching.
Carolyn has helped me to gain confidence in my ability, develop management skills and learn techniques for maintaining efficiency and wellbeing. The coaching was very tailored to finding and working on the improvements that would be most beneficial for my professional development. Some of what we worked on such as confidence has been helpful to me outside of work too.
Jessica Radford
Senior Consultant
Market Access Consultancy UK
As managers we are continually requested to support, change, innovate and mentor! The best way to do this is to get to know ourselves. Carolyn has supported me along a new path increasing self-awareness and unleashing hidden potential. Every minute dedicated to my coaching has been worth it not only for my personal development but most of all for the organization.
Francesca Marcigliano
Chief Planning Officer
Hotel Excelsior, Venice Italy
Carolyn is spot on. From our very first session, she quickly and precisely spotted and targeted the areas I needed to improve, helping me to better connect with people and get my message across. She has provided me with useful, simple tools I have been applying in my job ever since.
Jose Arlandis
Senior Manufacturing Operations Manager
Sanofi-Genzyme UK
I was so shy and stressed, I never spoke English. I became more open, started speaking more fluently and learned to manage my stress. I learned professional vocabulary and phrases and now I can write better emails and manage calls. You pushed me to become the best version of myself and I want to continue.
Business relationships have improved in French too.
The group sessions were very practical and supportive, and the one-to-one coaching encouraged me to keep practicing.
Golf Autour du Monde Team
Voyages Gallia
France
Carolyn has helped me to develop the confidence I needed to handle clients in a highly demanding industry. You'll be thrilled with her skills in smoothly and accurately guiding you to achieve your goals.
Senior Medical Writer
UK
I feel more confident as a leader. The sessions and exercises were helpful as was the discussion on leadership styles and the idea of quiet confidence helped very much.
I have found a way to be more effective in a way that feels natural.
Chief Privacy Officer
NGO Canada
I had just started working in a new company in the UK, and Carolyn's coaching was really helpful. I wasn't confident about my English and it was a very stressful time for me.
I am much more relaxed and confident at work now and my performance has improved.
My family life is better too, more interesting.
I trusted Carolyn, it was easy to be very open and make progress fast.